The present paper discusses the role of Prime Minister Jan Dhan Yojana (PMJDY) in boosting the public wealth. This scheme provides financial inclusiveness and banking access to millions of households across the country and provides the insurance cover and gives a sense of security to millions of households across our country. By linking this scheme with various other government schemes money will be directly credited into the accounts of the beneficiaries thereby eliminating the intermediaries and curbing the leakages. This scheme providing access to micro-credit in the later phases of the scheme. But, many accounts opened under this scheme were lying dormant though this problem would rectify once the government links this scheme with other schemes such as MNREGA and other direct cash benefit transfer schemes. Overall this scheme could be a game changer and has potential to change the face of the country. It could help plug the leakages and improve the efficiency of targeted public distribution systems. The analysis made with the help of both primary data through structured questionnaire and secondary data through various sources like books, articles and published materials. Finally, it attempts to offer suitable suggestions to improve the status of PMJDY in uplifting then public wealth.
This study was conducted to assess the service quality of university education from the perspective of the immediate beneficiaries of the service. Students as the immediate beneficiaries of university education have key expectations of what constitutes quality in the context of universities as service organisations. Within that framework, this study examined the claims of other researchers on issues of quality in university education. The issues reviewed revolved around the concept of quality, university education in the global context, quality in service delivery, university education as a service, quality assurance practices in university education and the parameters for measuring quality. The study also examined studies on quality within the context of Ghanaian public universities and students perception of service quality.
Available studies reviewed showed that quality in university education has been defined and measured with insignificant regard for students’ concept of quality. Most of the studies reviewed conceptualise quality in university education in terms of meeting the standards and requirements set by the accreditation authorities. The studies showed that students’ opinion about the quality of services provided by universities which in the end determines the employability and socioeconomic fitness of graduates for the world of work is ignored. This paper therefore examines the issues of quality from a multi-stakeholder concept and brings attention to the key variables on which quality in university education should revolve.